Simple. Transparent.
You Verify Before You Pay.

No. Work begins immediately and you pay nothing until Day 6 — when you've verified Phase 1 and 2 results live in your own browser using Google's Rich Results Test. The first invoice (Milestone 1) is only issued after you've confirmed the results yourself. There is no upfront payment on any plan.

If your Google Rich Results score does not show measurable improvement within 30 days of delivery, we refund the entire project. No questions. No conditions. No paperwork required. You don't even need to explain why — just ask for the refund. We offer this because the system has never failed to produce a measurable improvement.

The fastest way to know is the free audit. We run your brand through all 10 phases and identify exactly which layers are broken, which platforms aren't reading you, and what the most impactful fix would be. After seeing the diagnostic, the right tier becomes obvious — and there's no commitment required to get that report.

Each tier covers a different number of the 10 phases. The Foundation Build (Starter) covers the core four phases — crawler access, schema, entity authority, and content architecture. The Growth tier adds external authority, platform-specific optimisation, and prompt ownership. The Full Authority tier covers all 10 phases — including hallucination correction, revenue attribution, and the monthly compounding system. A more detailed breakdown of what's included in each tier is available when you contact us.

Included free on every engagement. We run 30 buyer prompts across ChatGPT, Perplexity, Claude, Gemini, and Copilot — before and after the build. You receive a citation score showing exactly how many of those prompts your brand appears in. It's the benchmark metric your team can track, share internally, and use to justify the investment. No AI visibility agency should deliver a project without this.

Yes. Phase 10 of the Full Authority plan is a monthly compounding system — citation tracking, competitor gap audits, content freshness, schema versioning, and new AI platform onboarding. It's designed to ensure your AI visibility advantage grows over time rather than plateauing after delivery. This is included in the Full Authority plan.

24 days for full delivery on all plans. The milestone schedule is: Day 0 — work begins; Day 6 — Phases 1 and 2 verified; Day 14 — Foundation phases complete; Day 24 — all contracted phases delivered and documented. The SoLLM Baseline Report is issued at Day 24 with before-and-after citation data.

Yes — the published prices are fixed regardless of your segment or vertical. What changes between engagements is the specifics of the content, the schema types prioritised, and the entity surfaces targeted — but the price for each tier is the same. Enterprise engagements are custom and scoped separately.

Yes. If you start with the Foundation Build and want to add additional phases later, we can scope an upgrade engagement. The work already completed doesn't need to be repeated — we build on top of what's in place. Contact us to discuss your specific situation.